REMOTE ENROLLMENT CALL CENTER
OFF-SITE ENROLLMENT OPTIONS FOR LARGE BUSINESSES – DURING OPEN ENROLLMENT, AND YEAR ROUND.
Don’t ruin a great benefits package with poor support. Even a great set of products can actually do more harm than good, if users end up upset and frustrated by a poor customer service experience or an uneducated benefits counselor. Make certain your employees can make their elections or obtain assistance handling life’s changes with ease and peace of mind.
GEM Enrollments answers the call! The GEM Call center is staffed with licensed benefit counselors, who provide fast, knowledgeable support, delivered with professionalism and care during the hectic open enrollment period. Our ongoing communications support throughout the year are the key to complete customer satisfaction. Additionally, with GEM’s unmatched service and customer support representatives assisting employees and employer alike, we maintain the level of service YOU expect and deserve.
We have the tools, the people, and the partners to make it work. GEM Enrollments and its highly-trained, certified, and licensed benefits counselors, join with its professional services providers and support teams to deliver the customer care experience you and your employees deserve.